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Video Case Study
Video case study of Doctor Allan Ringard from Napa,
California. In this video, he explains the process he and his staff went
through before deciding to retain Advanced Hygiene Concepts to improve the
quality and profitability of his hygiene department. This 11 minute video
runs in Windows Media Player.
Click here to play video
Jim Dumolin of MasterPlan Alliance has referred over 300
of his clients to Advanced Hygiene Concepts. See what he says about our
success with his clients in this three minute video.
Click here to play video
Text Case Studies
Case 1
A mature practice, (20+ years) treating 2500 patients with 4 operatories:
Before our training, this practice had 4 hygiene-days per week, producing
monthly hygiene revenue of $10,138. While treating the moderate levels (4
quadrants) of periodontal disease in-office, the hygienists referred their most
advanced cases to specialists. Our customized program of training, (3-day
in-office, one follow-up day, phone support,) structured the early- stage
periodontal disease diagnosis, treatment planning and billing. It also
established a system of chart re-activation and long-term continuing-care. Since
completing our training, the hygiene practice has doubled its hygiene days, and
now generates $39,276 per month in hygiene production with a case acceptance
rate of 98%.
Increase $29,138 monthly or 287%
Case 2
A 15 year-old practice with 1300 patients:
The hygienist told us, "I know that we can do a better job of controlling
periodontal disease. We've attended soft tissue management seminars, but the
implementation is difficult and our team isn't involved. It just hasn't worked
as well as I know it can. It's my responsibility to make changes, but we're only
doing a few of the things we learned and we aren't getting results." This
practice was generating $9,307 in hygiene revenue per month from 5 hygiene-days
per week. Our training focused on treatment planning, office communication and
training. When we finished, the hygienists understood case presentation and the
successful treatment of periodontal disease. This 3-operatory practice (8
patients a day per hygienist, 7 hygiene-days per week) now averages $21,698 in
hygiene production each month with a case acceptance of 98%.
Increase $12,391 monthly or 133%
Case 3
A progressive 2000-patient practice, using the latest technology:
In 1993 this office -- the majority of its team had been with the practice 15
years -- generated $10,395 in hygiene revenue a month with 6 hygiene-days a
week. While the team worked with the latest equipment in a beautifully
redecorated environment, its procedures were the same ones it had used for
years. Because the hygienists felt uneasy addressing periodontal disease, (they
felt the patients perception would be: this happened "all of a sudden") we
tailored our training toward addressing the comfort levels of team. We provided
the communication skills, case presentation techniques, financial consultations
and billing information to make the transition smooth and comfortable for both
team and patients. Our implementation process was designed to "ease" patients
into needed periodontal care, lest they think it had "suddenly come out of the
blue." The result is a happy practice, currently producing an average of $21,912
in hygiene production per month with a case acceptance rate of 97%.
Increase $11,517 monthly or 111%
Case 4
An efficient 10 hygiene-day-per-week practice, with 6 operatories:
Having 2700 patients, this $20,000-per-month hygiene revenue practice had
openings in hygiene. In addition, its existing periodontal program wasn't
efficient. The hygienists realized that they were addressing periodontal disease
at a more moderate level because they weren't comfortable with discussing early
treatment. The front office was unclear how to bill insurance in the earlier
stages. They also had a high level of cancellations and failures. Our training
fine-tuned their skills, teaching them to feel at ease treating periodontal
disease at all levels. They learned to schedule productive, stress-free days,
while reducing their cancellations and failures. The office size and schedule (7
patients per day) dictated that we target certain patients for current
treatment, while "planting seeds" in the rest that they should begin treatment
in 3 months. The team increased its hygiene-days to 12, while each hygienist
continued seeing 7 patients per day. As a result, the practice's monthly hygiene
revenue increased to $32,000.
Increase $12,000 monthly or 60%
Call us today to find out how we can help you
build a more profitable hygiene department.
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