Advanced Hygiene Concepts is making available to you online two presentations which we believe are very valuable. They comprise about two and a half hours of timely information. Both are narrated PowerPoint presentations . We are making these valuable presentations available for free! If you find them valuable, please let us provide you with a free Hygiene Analysis of your practice.
1. Eliminating Cancellations and Failures. This is a 90 minute presentation which deals with every aspect of eliminating cancellations and failures in your practice. The team approach can help keep $24,000 to $200,000 in your pocket!
– Find the one main reason why patients cancel appointments
– Eliminate finances as an issue
– Your message machine can be your best tool for eliminating cancellations.
– Discover how your appointment card works as a great communication tool.
– Learn 25 new effective verbal skills
– Words to use and words to avoid
– Morning meetings – the kick-off to a productive day
– Why a cancellation is a Code Blue
– To charge or not to charge
– Five guaranteed ways to fill those last minute opportunities
– Make failures a thing of the past
– Are they confirmation calls or invitations to cancel
– Five proven strategies to assure new patients keep their appointments
– Late patients – to see or not to see – skills for salvaging production
2. Skills for building restorative acceptance in hygiene. A one hour presentation which deals with the sometimes touchy subject of hygienists recommending restorative procedures.
– How to create Value
– Increase production, referrals & excitement
– Improve patient perception
– Importance of periodic exams, comprehensive update exams
– Communications skills
– Summaries and Handoffs
– Exam opportunities
– Subjects for the Morning Meeting
– Value of intraoral camera
– Skills to Inform and Educate your patients